Frequently Asked Question

iOS (iPhone, iPad) - Setting up your DRSS email account
Last Updated 3 years ago

iOS 11 or above - Mail App

  1. Launch Settings.
  2. Tap Accounts & Passwords.
  3. Tap Add Account.
  4. Tap Exchange.
  5. Tap in the Email box and enter your full email address.
  6. Tap in the Description box and enter a short description for the account. (e.g. DRSS Email)
  7. Tap Next.
  8. Tap Sign In.
  9. Enter your password.
  10. Slide the switches on or off to select what you would like to sync.
  11. Tap Save. Your email will now be available in the Mail app and your calendar in the Calendar app if enabled.

Other - Outlook App

  1. On your device, launch the App Store.
  2. Search for Microsoft Authenticator by Microsoft, and install the app. You may skip this step if you already have the Microsoft Authenticator app.
    NOTE: You do not need to sign into the Microsoft Authenticator app.
  3. Search for Outlook by Microsoft, and install the app.
  4. Once it has finished installed, open Outlook.
  5. Tap Get Started.
  6. Enter your email address and tap Continue.
  7. If you are prompted to choose an account type, choose Office 365.
  8. Enter your email address and tap Sign In.
  9. Enter your email address and password and tap Sign In.
  10. Tap Maybe Later, then Skip.
  11. The message, Your organization is now protecting its data in this app. You need to restart the app to continue., will appear. Tap OK.
  12. Restart Outlook and set up a PIN.
  13. Your email and calendar are set up and available in the Outlook app.

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